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From the welcome screen to a saved account, step by step: your email, a sign-in link or password or Google, and no card details at any point.

How the free sample lesson works with no account and no card, what happens to your progress, and how to save it with your email at the end.

The chooser step when you join: ACOL or Strong No-Trump with 5-card majors, the 30-second comparison, and why changing later is safe.

The home screen, the five tabs, the desktop sidebar and where everything lives, so you always know where you are and how to get back.

Requesting a sign-in link, what the email looks like, what to tap when it arrives, and what to do if it seems slow to appear.

Adding an optional password when you join or later, changing it in your account, and signing in with it instead of the email link.

The one-click Google route: how it works, which email address it uses, and how it connects to the record you already have.

Where your account details live, what you can change yourself, and how we help you move your account to a new email address.

The self-serve export that puts everything we hold about you in one file, and the permanent two-step delete, plainly explained.

The email preferences page (reminders, weekly summary, product news) and the Report a problem and Give feedback rows in Settings.

Choosing between monthly and annual Plus, paying safely through Stripe, and what happens the moment your upgrade goes through.

Where the cancel button is, what happens to your access until the period ends, and why your progress always stays saved.

Every payment has a receipt in your account page. Where the list lives, what each receipt shows, and how to keep your own copy.

The full refund in the first 14 days of any new subscription, how to ask for it, and how we handle everything after that window.

How topics and lessons build in order, how your progress is recorded as you go, and what the end-of-topic tests are there for.

Replaying any lesson safely, any time. Your record only ever moves forward, so reviewing never costs you anything you have earned.

Starting a practice module, choosing a set of five or ten hands, and turning hints on or off while you build up your confidence.

Changing between ACOL and Strong No-Trump with 5-card majors in Settings, and how your progress in each system is kept separately.

The quiz and its refresher mode, saving lessons and glossary terms to come back to, and reading your whole record on the stats page.

Finding today's deal on your home screen, the two-minute walkthrough, and how the streak counts your days and forgives the odd miss.

The Daily Deal calendar, the free seven-day window, and how the full library works when you want to go further back in time.

Starting a full deal, bidding and playing it through, claiming when you are certain, replaying a hand and reading the review after.

Spam and junk folders, requesting a fresh link, the password alternative, and what to do if the sign-in emails keep going missing.

Refreshing safely, checking your connection, trying another browser, and how to send us a report if the app still will not load.

Checking you are signed in with the right email, how saving and syncing work, and how to get your record back where it belongs.

Zoom and text size on each kind of device, calmer motion, and the app's sound toggle in Settings, so everything is comfortable.